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How pika777 Handles Your Personal Information

This privacy policy explains exactly what data pika777 collects when you create an account, make a deposit via DANA, OVO or GoPay, and use the lobby — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay payment data coveredCookie and device data explainedYour right to access and deleteIndonesia-region scope
pika777 How pika777 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review, correct or remove personal data linked to your pika777 account — including payment records from DANA, OVO or GoPay deposits — our support team handles these requests directly. Players in Batam and across Indonesia can submit a request through any of the channels below. We aim to respond to all data-related enquiries as quickly as our team can process them; response times depend on request complexity.

Live Chat Start a live chat session from any page inside the lobby. Describe your data request clearly and our team will verify your account identity before proceeding.
Email Support Send your privacy or data-deletion request to our support email. Include your registered account name and the specific data you want reviewed or removed.
Account Settings Some data preferences — such as marketing contact settings — can be adjusted directly inside your account profile without needing to contact support.
DATA HANDLING DETAIL

Security, Cookies, Retention and Account Control

We have built data handling around four practical areas so you know exactly how your information moves through the platform. Each point below covers a real part of how pika777 manages your data — not abstract promises, but actual processes tied to your account and payment activity.

Account Security

Your account is protected with encrypted login sessions and OTP verification for access changes. We flag unusual login attempts and may temporarily restrict access while we verify your identity.

Cookies and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Payment Data Retention

Transaction references from DANA, OVO and GoPay deposits are retained to support withdrawal verification and account dispute resolution. Full wallet credentials are never stored on our side.

Your Right to Request Changes

You can request a data export, correction or account deletion by contacting support. We verify your identity first, then process the request within the timeframe required by applicable rules in your eligible region.

Common Questions About Your Privacy at pika777

These are the privacy questions we hear most from account holders — covering your data rights, how payment information is handled, what cookies do, and how to get your data removed. If your question is not here, contact our support team through live chat or email.

We collect your name, email address and contact details at registration. No payment credentials, PINs or full wallet numbers are stored — only transaction references from DANA, OVO or GoPay to match deposits to your account.

We do not sell your data. Payment processors like DANA, OVO and GoPay receive only what they need to complete a transaction. No personal data is passed to advertisers or unrelated third parties.

Account data is held while your account is active and for a further period as required by rules in your eligible region. You can request deletion of your data by contacting our support team directly.

Yes. Send a data-access request through live chat or support email. We verify your identity first, then provide a summary of the personal data we hold linked to your account.

We use session cookies to maintain your login and analytics cookies to improve the lobby experience. You can adjust or block cookies through your browser settings; some features may behave differently if session cookies are disabled.

Contact our support team via live chat or email, state clearly that you want your account and personal data deleted. After identity verification, we process the request in line with retention rules for eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.